Comments on: Transparent to Opaque: Where does your business sit on this scale? http://massaker.me/people-networks/transparent-to-opaque-where-does-your-business-sit-on-this-scale Best Practices in Computer Networks, Social Networks & Business Management Fri, 03 Sep 2010 12:56:16 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: JeannineByrd30 http://massaker.me/people-networks/transparent-to-opaque-where-does-your-business-sit-on-this-scale/comment-page-1#comment-59 JeannineByrd30 Thu, 01 Apr 2010 02:50:26 +0000 http://massaker.me/?p=540#comment-59 People deserve very good life and <a href="http://lowest-rate-loans.com/topics/credit-loans" rel="nofollow">credit loans</a> or just bank loan would make it much better. Because people's freedom is based on money. People deserve very good life and credit loans or just bank loan would make it much better. Because people’s freedom is based on money.

]]> By: Todd Schnick http://massaker.me/people-networks/transparent-to-opaque-where-does-your-business-sit-on-this-scale/comment-page-1#comment-41 Todd Schnick Fri, 12 Mar 2010 00:39:50 +0000 http://massaker.me/?p=540#comment-41 People will talk about your business anyway. Might as well know what they're saying so you can do something about it. People will talk about your business anyway. Might as well know what they’re saying so you can do something about it.

]]> By: Chad Massaker http://massaker.me/people-networks/transparent-to-opaque-where-does-your-business-sit-on-this-scale/comment-page-1#comment-32 Chad Massaker Tue, 09 Mar 2010 15:56:05 +0000 http://massaker.me/?p=540#comment-32 Ahh, the "any publicity is good publicity" defense. Interesting... Ahh, the “any publicity is good publicity” defense. Interesting…

]]> By: Larkin http://massaker.me/people-networks/transparent-to-opaque-where-does-your-business-sit-on-this-scale/comment-page-1#comment-31 Larkin Tue, 09 Mar 2010 15:54:18 +0000 http://massaker.me/?p=540#comment-31 My understanding is that, while negative publicity is scary for any business, it will self-correct. What I mean by this is that if one customer speaks up about an unpleasant experience, all your satisfied customers will come running to your defense to significantly prove that you are a great provider of whatever products or services you sell/provide. On the other hand, if you are not a good company and you don't have quality items or provide quality service, then yes, the transparency you speak of would be detrimental. Frankly, that would be ok for the consumer who wins. While it definitely feels like a gamble for any company, my hope is that my firm provides the kind of service that our customers would defend to the end. Any company can have a cranky customer who is never satisfied. My understanding is that, while negative publicity is scary for any business, it will self-correct. What I mean by this is that if one customer speaks up about an unpleasant experience, all your satisfied customers will come running to your defense to significantly prove that you are a great provider of whatever products or services you sell/provide.

On the other hand, if you are not a good company and you don’t have quality items or provide quality service, then yes, the transparency you speak of would be detrimental. Frankly, that would be ok for the consumer who wins.

While it definitely feels like a gamble for any company, my hope is that my firm provides the kind of service that our customers would defend to the end. Any company can have a cranky customer who is never satisfied.

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